Contact the Muskoka B&B Association

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Contact the Association

For new membership inquiries, contact our Membership Director:
Terry Watson
Spirit Bear
(705) 645-2869
Click here to contact via email

For other Association matters, contact our President:
Norman Yan
Century House B&B
(705) 645-9903
Click here to contact via email
 

If contact must be made by regular postal service, please mail to:

MBBA
c/o Century House B&B
155 Dill Street
Bracebridge, ON P1L 1E5

Privacy Policy

Protecting the privacy of MBBA members (hereafter called "members") and guests who may stay in our members' B&B's (hereafter called "guests") is fundamental to the way the MBBA performs its business. The following policy deals only with personal information, i.e. information about an identifiable individual, that may be held and used by the MBBA. The MBBA reserves the right to update this policy periodically.

This privacy policy applies to the activities of the MBBA, specifically to the activities of its executive and standing and ad hoc committees, as defined in its general bylaw. This is the official Privacy Policy of the MBBA; however, the privacy policy of our members may vary.

Accountability

The MBBA is accountable for personal information under its control. The MBBA's Privacy Officer is the President, who is responsible for the development and oversight of the MBBA's privacy policy. Any questions about the MBBA's handling of personal information should be directed to the President - contact info above.

Purposes for Collecting Personal Information

The MBBA may collect personal information from members or guests for the purposes of:

  • Administering MBBA membership and providing member services,
  • Registering members for MBBA events such as annual general meetings
  • Contacting guests to inform them of left articles, emergency changes in reservations, special MBBA programs, offerings, prizes, etc.
  • Processing credit card payments for guests
  • Processing and administering the above or
  • for other purposes as necessary.
The MBBA will not use personal information for any other purpose than those identified at the time of collection of the information.

Consent

The MBBA seeks consent for all personal information we collect, use and disclose through information provided to individuals prior to collection, or at the time of collection. By voluntarily providing information, an MBBA member or guest has consented to its collection, use and disclosure as described in this privacy policy. The MBBA will not use personal information for any purpose other than that for which the member or guest has consented. Should the MBBA require personal information for a new purpose, the MBBA will contact the member or guest to seek consent for the new use.

Limits for Collecting, Using, Disclosing and Keeping Personal Information

The MBBA does not collect, use or disclose personal information of individuals except when individuals give consent and provide the information on a voluntary basis. There may be occasions where more specific personal information is necessary for the MBBA to proceed with a request for information, or provide the member with a product or service. In such cases, the MBBA will provide the member with a description of the information needed. In all cases, the MBBA limits the amount and type of information collected to only the personal information that is required to provide the individual with the requested information or service. We collect only information that is voluntarily provided by the member or guest and undertake that such information will be kept strictly confidential. The MBBA will retain personal information only as long as is necessary to provide the member or guest with the requested service or information, and delete or destroy this information after that time. In some cases, however, legal reporting and retention requirements necessitate that the MBBA retain information for a specific amount of time. In general, the MBBA retains information for a period not longer than two years.

The MBBA does not sell or trade any personal information about members or guests with third parties. The MBBA may transfer information about its members to service providers where information processing is out-sourced in specific cases, eg., to produce brochures or marketing material. Where personal information is transferred to a service provider for processing, the MBBA requires the service provider to respect this Privacy Policy and the MBBA restricts them from using or disclosing personal information transferred to them for any purpose other than the provision of services to the MBBA.

Accuracy of and Access to Personal Information Collected

The MBBA makes every reasonable effort to keep personal information as accurate, complete, current and relevant as necessary for the identified purposes. The MBBA does not routinely update personal information. The MBBA makes readily available to individuals our Privacy Policy and related procedures for managing personal information. We provide access to the Privacy Policy and related procedures to individuals on the MBBA's Web site. At the written request of an individual, he or she may view or edit their personal information as collected by the MBBA. The MBBA will inform them of what personal information we have about the individual, what it is being used for and, in cases where it has been disclosed, to whom it has been disclosed. Any questions about the handling of personal information by the MBBA can be raised with our privacy officer (see below).

Safeguarding Personal Information

The MBBA respects the privacy of our members, guests, and website visitors and will endeavour to protect that privacy. The contact information for our members is not protected, indeed it is advertised in many formats by the MBBA as a service to its members. The MBBA stores any other electronic personal information securely. Security measures include firewalls, encryption, email address cloaking, and restricted access to electronic records. Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, the MBBA cannot ensure or warrant the security of any information transmitted to us or received by us electronically. This is especially true for information members or guests transmit to us via e-mail. The MBBA has no way of protecting that information until it reaches us. Once the MBBA receives members' or guests' transmissions, the MBBA makes every reasonable effort to ensure its security on its computers.

Questions

Any questions or comments about the MBBA's handling of personal information should be directed to its privacy officer. To make a request, please send a letter or email addressed to our Privacy Officer at the address indicated above. In your request, please include the following information: "Name, contact details, the nature of your request, including whether you wish to view and/or edit information or inquire regarding use and/or disclosure". The MBBA will reply to your request no later than sixty days after receipt of the request, or if we are not able to respond within this time period, we will send you a notice of extension. If we are not able to disclose all the personal information we hold on you, we will give you a reason for our inability to do so, unless prohibited by law.


 
         
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